Privacy Policy

We treat your information with the same care and respect we build into everything at Maytrescence.

We only collect what we need, we never sell your data, and we’re always transparent about how it’s used. Your details are kept secure, and you’re in control, always.

‘Maytrescence’ by The Reve Collective & Rachael Jordan
Last updated: March 2026

1. A note from us

At Maytrescence, we care deeply about trust. This campaign is built around supporting people through meaningful life moments and that includes respecting your privacy. This policy explains what we collect, why we collect it, and how we look after it.

2. Who we are

Maytrescence is a campaign by The Reve Collective and Rachael Jordan.

Data Controllers: The Reve Collective, Rachael Jordan
Website:www.maytrescence.com
Contact:hello@maytrescence.com

3. The information we collect

We keep things simple and only collect what we need. Depending on how you interact with us, we may collect:

Basic information

  • Your name

  • Your email address

  • Any information you choose to share in a contact form

When you sign up or create an account

  • Login details (such as email and password)

  • Account preferences or saved information

When you purchase merchandise

  • Billing and delivery address

  • Order details and purchase history

  • Payment information (processed securely via our payment provider — we do not store full payment details)

Technical information

  • IP address

  • Browser type and device information

  • How you use our website

4. How we collect your data

We collect information when you:

  • Fill in a contact form

  • Sign up to our newsletter

  • Take part in an event or callout for information (such as crowdsourced photography and lived experiences of becoming a parent)

  • Create an account on our website

  • Make a purchase

  • Browse our website (via cookies and analytics tools)

5. How we use your information

We use your data to:

  • Respond to your messages or enquiries

  • Create and manage your account

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Share updates, insights, or campaign news (if you’ve signed up)

  • Improve our website and content

  • Keep everything running securely and effectively

We will never sell your data or use it in ways that feel intrusive or unexpected.

6. Payments

All payments are processed securely through third-party payment providers integrated with Squarespace.

We do not store your full card details. Payment providers handle your data in accordance with their own security and privacy standards.

7. The tools we use

We use trusted platforms to run Maytrescence:

  • Squarespace — for our website, accounts, forms, e-commerce, and email communications

  • Google Workspace — for internal communication and data handling

  • JustGiving - for fundraising

Your personal data is stored securely within Squarespace and handled with care. You can see JustGiving’s Privacy Policy here (https://www.justgiving.com/about/info/privacy-policy/privacy-policy-v30).

8. Legal basis for processing

Under UK data protection law, we rely on:

  • Consent — when you sign up to our newsletter

  • Contract — when you create an account or make a purchase

  • Legitimate interests — when you contact us or browse our website

  • Legal obligation — where required (for example, financial record-keeping)

9. How we keep your data safe

We take data protection seriously. We use secure, reputable platforms and take appropriate steps to protect your information from loss, misuse, or unauthorised access.

10. How long we keep your data

We only keep your data for as long as necessary:

  • To manage your account

  • To fulfil and support your orders

  • To provide updates you’ve asked for

  • To meet legal, tax, or regulatory requirements

You can ask us to delete your data at any time (unless we’re required to keep it for legal reasons).

11. Your rights

You have full control over your data. You can:

  • Request access to the data we hold about you

  • Ask us to correct or delete your data

  • Withdraw consent from marketing at any time

  • Object to how we process your data

To do this, just email us at: hello@maytrescence.com

12. Cookies

We use cookies to make your experience better and to understand how people use our site. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

13. Third-party links

Sometimes we may link to other websites. We’re not responsible for how they handle your data, so it’s worth checking their policies too.

14. Updates to this policy

We may update this policy from time to time to reflect changes in how we work or legal requirements. The latest version will always be available on our website.

15. Questions or concerns

If you have any questions, we’re here to help.

Email:hello@maytrescence.com

You also have the right to contact the UK Information Commissioner’s Office (ICO) here if you have concerns about how your data is handled.