TrustMaytrescence exists to support meaningful, often tender moments in people’s lives.
Trust sits at the centre of that. Not just in what we create - but in how we communicate, how we handle your information, and how we show up as a business.
How we handle your information
We only collect what we need, and we use it with care.
If you choose to hear from us, we’ll keep it considered and relevant. If you don’t, we won’t.
Your data is never sold. Never shared unnecessarily. Never used in ways that feel unexpected.
Everything is stored securely through trusted platforms, including Squarespace.
If you ever want to see, change, or remove your information — you can. At any time.
Thoughtful by design
We’ve chosen to keep things simple.
No intrusive tracking. No unnecessary complexity. Just a website that works well and respects your space. Cookies are used sparingly and only to make the experience smoother and to understand what’s helpful.
Orders, delivery & care
If you purchase from Maytrescence:
Your order is handled with attention and care
Payments are processed securely
You’ll receive clear communication throughout
If something isn’t right, we’ll work with you to resolve it fairly. You can return most items within 14 days, in line with UK consumer rights.
A human approach to policies
We believe policies shouldn’t feel like barriers — they should feel like clarity.
If you’d like the full detail, you can read:
Terms & Conditions
Returns & Refunds
But the essence is simple: we aim to do things properly, and to treat people well.
If you need us
If you have a question, concern, or just want clarity on something - we’re here. You can contact us by email at hello@maytrescence.com or via DM on Instagram (@maytrescence).